Contact us

Email our editorial team at info@casinoapps.com.ph.

What we can help with

Changed offers. Casino promotions change often. If a welcome offer, minimum deposit or wagering figure on our site no longer matches the operator’s page, tell us which app and what you saw.
Mistakes. A wrong licence detail, a broken link or anything else that looks wrong. Send the page address and what needs fixing.
Questions about the site. How we check apps, how the site is paid for, or anything in our policies. Our editorial policy and affiliate disclosure answer most of these.
Privacy requests. To ask what data we hold about you, or to have it corrected or deleted. Our privacy policy explains what we collect.

What we cannot help with

We do not run any casino, so we cannot see or change your account, deposits, withdrawals or bonuses. For those, contact the casino’s own support team through its app or website.

If the app is licensed by PAGCOR and the operator does not resolve your complaint, email PAGCOR at cmed.cfms2@pagcor.ph, the address it gives for player account issues, or call its main line on (02) 8521-1542 or (02) 8522-0299. For other questions about PAGCOR, its general enquiries address is info@pagcor.ph.

If gambling is causing you harm

Please do not wait for a reply from us. The National Problem Gambling Helpline takes calls on (02) 8248-9568 day and night, in confidence and free of charge, and you can also ring Gamblers Anonymous Philippines on 0915 938 2808. Our responsible gambling page lists more help centres, explains PAGCOR’s self exclusion and says who to call when someone is in immediate danger, as the helpline itself is not an emergency service.

Contact FAQ

Is there a phone number?

No. Email is the only way to reach us: info@casinoapps.com.ph.

Can you get my withdrawal paid?

No. Only the casino can release a withdrawal. Contact its support team, and keep screenshots of your request and any replies.

What should I include when reporting a changed offer?

The name of the app, the page on our site, and what the operator’s page says now. A screenshot of the operator’s page helps.

Can I ask you to delete data about my visit?

Yes. Email info@casinoapps.com.ph with the date and rough time of your visit and your IP address, because we do not know your name and that is how we find the records. Our privacy policy explains what we record.

Legit Casino Apps is for readers aged 21 and over, the age PAGCOR sets for gambling in the Philippines. PAGCOR’s responsible gaming line is the same (02) 8248-9568, and PAGCOR takes self exclusion requests at ResponsibleGaming@pagcor.ph.